Shipping and Fulfillment Policy

Last updated: September 9, 2026

This Shipping and Fulfillment Policy explains how Lifvyt delivers digital products and fulfills made-to-order physical products purchased through lifvyt.com. It should be read with our Terms of Use and Sale and Refund & Returns Policy.

1. Where We Currently Ship

Lifvyt currently accepts physical-product orders for delivery within the United States. Availability may depend on the product, production partner, carrier, and delivery address. We will update this Policy before intentionally expanding physical shipping to additional countries.

2. Digital Product Delivery

Digital products are delivered electronically. Depending on the product and checkout method, the buyer may receive an on-screen download link, an email containing a download link, access through a customer account, or another delivery method stated on the product page.

A digital purchase includes only the files, formats, pages, and access described on the product page or order confirmation. It does not include a printed item, device, frame, software, ongoing membership, personal consultation, therapy, coaching, or customization unless expressly stated.

Buyers are responsible for providing a working email address, checking spam or promotions folders, downloading files before a link expires, and confirming that their device and software can open the stated file format. If a file, link, or delivery email is missing or unusable, contact info@lifvyt.com within seven days of purchase so Lifvyt can restore access or provide the correct file.

3. Made-to-Order Physical Products

Many Lifvyt physical products are made or printed only after an order is placed. They may be produced, printed, packed, fulfilled, or shipped by one or more third-party production partners. Production time is separate from transit time.

Your order includes only the product, quantity, size, color, design, and personalization stated on the product page and in the order confirmation. Lifestyle props, devices, furniture, frames, plants, accessories, and other mockup elements are not included unless expressly stated.

4. Processing, Production, and Shipping Estimates

Any processing, production, shipping, or delivery date shown on a product page, during checkout, in an order confirmation, or in tracking is an estimate unless Lifvyt expressly states that it is guaranteed. An order may enter production soon after payment is accepted.

If Lifvyt cannot ship within the time stated at purchase—or, when no shipping time was stated, within the period required by applicable law—we will provide any revised date, cancellation option, consent request, or refund required by law.

5. Shipping Charges and Taxes

Available shipping methods and charges are shown at checkout before payment. Shipping cost may depend on the products, quantities, destination, carrier, production location, and selected service. Applicable taxes are calculated or displayed as required. Shipping and tax charges are not refundable unless included in an approved resolution or required by law.

6. Separate Packages and Packaging

Products in the same order may be made at different facilities and arrive in separate packages on different dates. A production partner may use plain, partner-standard, or facility-specific packaging. Packaging, packing slips, labels, and presentation may differ from website imagery. These differences do not change which product was purchased.

7. Address Accuracy

The buyer is responsible for entering a complete and accurate delivery name and address. Contact Lifvyt immediately if an address needs correction. Changes are not guaranteed after an order enters production or fulfillment.

If a shipment cannot be delivered because of an incorrect or incomplete customer-provided address, refusal, failure to claim the package, or another customer-controlled issue, additional production or shipping charges may apply to a replacement or reshipment. Original production and shipping charges may be nonrefundable where permitted by law.

8. Tracking and Carrier Delivery

When tracking is available, it is generally sent by email or made available with the order. Carrier scans and estimated dates can be delayed or inaccurate. Lifvyt does not control carrier operations, weather, service interruptions, or delivery-site access, but will review reasonable delivery concerns.

9. Delays

Production or delivery may be delayed by inventory or supply interruptions, equipment issues, quality checks, weather, natural events, carrier disruptions, high seasonal volume, address problems, or other events outside Lifvyt’s reasonable control. A delay does not automatically mean an order is lost. Lifvyt will provide notices and options required by applicable law when a promised shipping time cannot be met.

10. Lost or Undelivered Packages

First review the tracking information, confirm the address, check with household members and around the delivery location, and contact the local carrier or post office.

For a United States order that has not arrived, contact Lifvyt as soon as the carrier’s estimated delivery window has passed and no later than 30 calendar days after the estimated delivery date. Include the order number, delivery address, and relevant tracking information.

Lifvyt will review available tracking and may coordinate with the carrier and third-party production partner. If the package is confirmed lost and the loss was not caused by an incorrect or incomplete customer-provided address, refusal, failure to claim the package, or another excluded circumstance, Lifvyt may provide a replacement, reprint, refund, or other appropriate resolution.

11. Packages Marked Delivered

If tracking shows delivered but the package cannot be found, verify the address, check doors, porches, mail areas, and safe locations, ask household members or neighbors, and contact the carrier. Allow up to two additional business days for a delayed delivery scan or handoff. Lifvyt is not automatically responsible for theft or disappearance after confirmed delivery, but will review available information and assist where reasonably possible.

12. Damage, Defects, Misprints, or Fulfillment Errors

Contact Lifvyt within 30 calendar days after delivery if an item arrives damaged, defective, misprinted, incomplete, materially different from the ordered product, or in the wrong size or color because of a fulfillment error. Include the order number, a description, clear photos of the full product and problem, and packaging or label photos when relevant.

Do not mail an item to Lifvyt or a production partner unless Lifvyt first provides written return instructions. Depending on the verified issue, Lifvyt may provide a corrected reprint, replacement, partial refund, full refund, or another appropriate resolution.

13. Mockup, Size, Color, and Production Variations

Screen settings and digital mockups can affect how colors, scale, texture, and placement appear. Finished products may have reasonable variations in color, measurements, texture, stitching, print or embroidery placement, finish, packaging, or presentation. Minor variations that do not materially affect appearance or intended use are not ordinarily defects.

Buyers are responsible for reviewing product descriptions, measurements, size charts, color options, and care instructions before ordering. Correctly produced made-to-order items are not ordinarily returnable or exchangeable because of a change of mind or an incorrect customer-selected size, color, style, quantity, or personalization.

14. Cancellations and Changes

Contact Lifvyt immediately to request a cancellation or change. A request is not guaranteed. Once production, printing, personalization, or fulfillment begins, a physical order may no longer be changed or canceled. Digital orders generally cannot be canceled after delivery or access has been provided.

15. Contact

For shipping, delivery, or fulfillment assistance, contact:

Lifvyt
Business location: Charlotte, North Carolina
Website: lifvyt.com
Email: info@lifvyt.com

Please include your order number and use “Shipping Assistance” as the subject line.

Nothing in this Policy limits a consumer right that cannot legally be waived.